Visitor management logs every person entering the campus who is not a student or staff member: who they are, who they are visiting, when they arrived and when they left, with a printed or digital pass. During dispersal it also verifies that whoever is collecting a child is authorised to.
A log is a record, not a security guarantee. It supports the person at the gate rather than replacing them.
Almost every school keeps a visitor register at the gate, and almost none can answer who was on campus at 2pm last Tuesday, because the register is a book with unreadable handwriting and no exit times.
Entry is recorded because the visitor is standing there. Exit is not, because they walk out past a busy gate — which makes the register useless for its main purpose. Passes that remain open are flagged at the end of the day so the gap is closed while it is still answerable.
At dispersal the question is not who is visiting but who is collecting. The authorised list is per person with a photograph, held against the student, and it is deliberately not the same list as the guardians who receive messages — grandparents, drivers and neighbours routinely appear on one and not the other.
Where a custody arrangement applies, that record is the school’s only defensible position at the gate, and it needs to be set up at admission rather than corrected after an incident.
Phrased the way they arrive, answered so each one stands on its own.
A phone or tablet at the gate is enough. Passes print where a printer exists and go to the visitor’s phone where one does not.
Yes, by date, host or visitor, including passes that were never closed.
No, and deliberately so. Authorisation to collect is recorded per person with a photograph, separately from who receives communications.
Checked by the Implementations desk on 6 September 2026. Corrections go in the page, dated, rather than quietly.
Pricing is on the page, in the open, with the counting rule written next to it. Nobody has to book a call to find out what it costs.
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