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SchoolDeck · Guide

DigiLocker, and what it does not remove from the office

DigiLocker gives students digital access to board-issued documents — mark sheets, certificates — that the issuing board pushes to it. It reduces requests for duplicate board documents. It does not carry documents the school itself issues, which is where most counter traffic comes from.

Procedures, portal screens and deadlines change, and several have changed recently. Confirm the current circular from the issuing authority before acting on any timing or step here.

Written by Checked by Kalyan SundaramLast reviewed

Schools are often told DigiLocker will end document requests. It ends one kind: a former student wanting another copy of their board mark sheet. The transfer certificate, the bonafide and the character certificate are issued by the school, and those requests keep arriving.

Carries
Board-issued documents, pushed by the board
Does not carry
School-issued certificates
Requires
Correct board records for the student
Removes
Duplicate board mark sheet requests
01

Where the counter traffic actually comes from

  • Board documents. Mark sheets and passing certificates. DigiLocker addresses these.
  • School documents. Transfer, bonafide and character certificates, and duplicate fee receipts. It does not.
  • Verification requests. An employer or a college asking the school to confirm a record. It does not.

Two of the three stay with the school, which is worth knowing before a plan is built around the third.

02

It surfaces record errors rather than fixing them

A document in DigiLocker carries whatever the board holds, which came from what the school filed. A name misspelt on the LOC appears misspelt in DigiLocker, and now the student can see it. That is an improvement — the error was always there — but it produces a wave of queries the first year, and they are queries about records, not about the platform.

FAQ

Questions people ask

Phrased the way they arrive, answered so each one stands on its own.

Can we issue transfer certificates through DigiLocker?

It is designed around documents issued by an issuing authority such as a board. School-issued certificates are not generally covered, so plan on continuing to issue them yourself.

Do students need to do anything?

They need an account and their records to match what the board holds. Mismatched names or dates of birth are the usual reason a document does not appear.

Does this reduce office work?

It reduces duplicate board document requests. It does not touch school-issued certificates or verification requests, which is most of the volume.

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Provenance

Who checked this, and against what

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Checked by the Implementations desk on 7 September 2026. Corrections go in the page, dated, rather than quietly.

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