The TutorDesk coaching CRM records every enquiry with its source, an owner and a next action, so follow-up survives a busy evening. It reports conversion by channel, which is how most centres discover their spend is going to the channel that converts worst.
It records what happens. If nobody owns the queue, the data will be as incomplete as the notebook it replaced.
Between six and nine every enquiry is a phone call and every counsellor is on one. What separates a centre that converts from one that does not is whether the callback promised at 7:40 on Tuesday actually happens on Thursday.
That is not a motivation problem. It is a memory problem, and it is the one thing software genuinely fixes here.
Asking a counsellor to fill a long form during the evening rush guarantees the form is not filled. Three fields is the most that survives contact with a busy counter.
Conversion rate by source. Almost no coaching centre can produce it, because enquiries arrive on three phone numbers and get written wherever is nearest.
When centres see it for the first time, the common finding is that the expensive channel — hoardings, newspaper inserts, an agency — converts worst, and referrals from existing parents convert several times better than anything paid for. That changes next year’s spend more than any feature in this product.
Phrased the way they arrive, answered so each one stands on its own.
A system for tracking enquiries from first contact to admission — recording the source, assigning an owner and scheduling the next action — so follow-up does not depend on someone remembering during a busy evening.
Yes, provided the source is captured at first contact. That is one extra field at the counter, and it is what makes the following year’s marketing spend defensible.
It schedules and reminds; the call is still made by a person. Automated messages to a parent considering a ₹80,000 admission decision perform worse than a counsellor who calls when they said they would.
Checked by the Implementations desk on 1 September 2026. Corrections go in the page, dated, rather than quietly.
Pricing is on the page, in the open, with the counting rule written next to it. Nobody has to book a call to find out what it costs.
See pricingForty minutes with an implementation engineer — your classes, your fee heads, your grading scheme, entered as we go. No slides, no sample school.